IBM Safer Payments v6.9: Case Management

Course overview

Learn how to configure and customize the built-in case management, and the workflow and activities involved when investigating cases.

In this course, IBM Safer Payments' case management capabilities are presented in detail. Students will learn how to configure and customize the built-in case management, and the workflow and activities involved when investigating cases.

Who should attend

• External: Fraud Analysts and Investigators, Application and System Admins managing Safer Payments (optional) • Internal: IBM Lab Services, IBM Support, IBM Technical Pre-Sales and IBM Business Partners

Prerequisites

• Must be familiar with Unix command line navigation and configuration actions • Some familiarity with statistical models • Knowledge in Fraud Prevention for cashless payments

Delivery formats

• • Instructor-led online (virtual classroom)
• • Instructor-led on-site at your premises
• • Self-paced online training
• • Private/closed group delivery for corporate teams

Related and follow-on courses

• WM688G — IBM App Connect Enterprise 12 Application Development III (Advanced)
• 6A902G — IBM Safer Payments Technical Primer v6.9 (Intermediate)
• 6A922G — IBM Safer Payments v6.9: Sys Ops (Intermediate)
• 6A930G — IBM Safer Payments v6.9: Modeling (Intermediate)