IBM Safer Payments Case Management Training (V6.6)

Course overview

This course teaches IBM Safer Payments users how to configure and customize the built-in case management, and the workflow and activities involved when investigating cases.

IBM Safer Payments is an enterprise fraud detection solution. It is a designed and focused on real time payment transaction processing. Safer Payments provides complex and dynamic rules building, evaluation and execution. Built with real time performance, management, and redundancy in mind.

In this course, IBM Safer Payments' case management capabilities are presented in detail. Students will learn how to configure and customize the built-in case management, and the workflow and activities involved when investigating cases.

Who should attend

• External: Fraud Analysts and Investigators, Application and System Administrators who manage Safer Payments (optional) • Internal: IBM Lab Services, IBM Support, IBM Technical Pre-Sales and IBM Business Partners

Prerequisites

• Must be familiar with Unix command line navigation and configuration actions • Some familiarity with statistical models • Knowledge in Fraud Prevention for cashless payments

Delivery formats

• • Instructor-led online (virtual classroom)
• • Instructor-led on-site at your premises
• • Self-paced online training
• • Private/closed group delivery for corporate teams

Digital badge

Delegates completing this course are eligible for an IBM digital badge, issued via Credly. View the badge

Related and follow-on courses

• 6A502G — IBM Safer Payments Hands-On Technical Primer Training (V6.5) (Intermediate)
• 6A522G — IBM Safer Payments Hands-On SysOps Training (V6.5) (Intermediate)
• 6A530G — IBM Safer Payments Hands-On Modeling Training (V6.5) (Intermediate)
• 6A542G — IBM Safer Payments Hands-On Case Management Training (V6.5) (Intermediate)