IBM Safer Payments Hands-On Case Management Training (V6.5)

Course overview

This course teaches IBM Safer Payments users how to configure the case management and how to perform case investigation activities.

IBM Safer Payments is an innovative real-time payment fraud prevention and detection solution for all cashless payment types. IBM Safer Payments provides not only model capabilities based on inbuilt tools, but also the option to import externally built fraud models for real-time decision making.

In this course, IBM Safer Payments' case management capabilities are presented in details. Students will learn how to configure and customize the built-in case management, and the workflow and activities involved when investigating cases.

Who should attend

IBM Safer Payments users (Fraud Investigators and optional: System Administrators), IBM Lab experts, and IBM Business Partners

Prerequisites

• Business Knowledge • Understanding Safer Payments Data Inputs concepts

Delivery formats

• • Instructor-led online (virtual classroom)
• • Instructor-led on-site at your premises
• • Self-paced online training
• • Private/closed group delivery for corporate teams

Digital badge

Delegates completing this course are eligible for an IBM digital badge, issued via Credly. View the badge

Related and follow-on courses

• 6A502G — IBM Safer Payments Hands-On Technical Primer Training (V6.5) (Intermediate)
• 6A522G — IBM Safer Payments Hands-On SysOps Training (V6.5) (Intermediate)
• 6A530G — IBM Safer Payments Hands-On Modeling Training (V6.5) (Intermediate)
• 6A602G — IBM Safer Payments Technical Primer (V6.6) (Intermediate)